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Quick Start Customer Service Training

You need to train your team ASAP in how to deliver a world-class customer experience to all of your customers. But you don’t have the time or the resources to put them through hours of training. That’s why we created the Pure Customer Service Quick Start Program.

In this laser focused program, your team will learn the basics necessary to provide each of your customers with an excellent customer experience and lay the groundwork to build raving fan clients that will never leave you.

Pure Customer Service Quick Start Program

Customer service is crucial to the success of every business. Improving the quality of your customer experiences can give you a loyal customer base, spread the word about your stellar reputation, and ultimately increase your business revenues. High performing customer service representatives who consistently impress can get on the career fast track to supervisory and management positions.

In this online course, you will discover the 7 essentials to excellent customer service to maintain happy customers and clients who will never leave you for the competition.

Highlights:

  • 22 practical tutorials.
  • Learn why customer service is so important and the impact it has on your business.
  • Understand how psychology plays a crucial role in providing excellent customer service.
  • Create positive interactions and take responsibility for your customers experience.
  • Engage with customers and actively listen to verbal and non-verbal cues.
  • Develop loyal relationships by empathizing with your customers and building a rapport.
  • Identify and resolve customer problems by catering to customer needs.
  • Provide solutions that 'wow' customers and exceed their expectations.
 
 

$49.99 USD every year