LEARN WORLD-CLASS CUSTOMER SERVICE STRATEGIES
3 FREE videos and downloads reveal how to double your referrals, turn around irate customers and build raving fan clients.
WELCOME
WHAT YOU WILL LEARN
MY STORY
COURSES
Pure Customer Service Certification Program
Online Training/ Certification:
- (8) week online video training program
- MP3 audio training downloads
- E-Book
- Pure Customer Service Action Guide
- PCS Certification Exam (Optional)
Sale: $19.99/ mo. - $199 One Time Payment for 12 Months
PURE CUSTOMER SERVICE QUICK START PROGRAM:
You need to train your team ASAP in how to deliver a world-class customer experience to all of your customers. But you don’t have the time or the resources to put them through hours of training. That’s why we created the Pure Customer Service Quick Start Program.
In this 45 minute program, your team will learn the basics necessary to provide each of your customers with an excellent customer experience and lay the groundwork to build raving fan clients that will never leave you.
The PCS Quick Start Program includes:
- (24) World-class customer service training videos
- (1) MP3 audio version
- (1) Pure Customer Service Quickstart Cheat Sheet - Downloadable PDF
Sale: $49 Per Year
Pure Customer Service Leadership Training
- 21 practical tutorials
- Understand the importance of exceptional leadership and the different leadership styles.
- Learn how to influence and lead different personality types.
- Set and implement purpose driven targets.
- Anticipate and overcome challenges.
- Get leverage to motivate individuals or your team towards desired outcomes.
- Change behavior with strategies of consequence, reward and reinforcement.
- Achieve desired outcomes through cohesive teamwork
Sale: $19.99/ mo. - $199 One Time Payment for 12 Months
"What a unique pleasure it is to watch David do his thing. It's exceptionally hard to keep people's attention, even in a short five-minute video lesson. And yet, from the moment you start to hear David speak, you're hooked. His energy, enthusiasm, and true passion for helping people comes through immediately and you can't help but get locked in to his observations...and what he's going to say next. If you haven't watched David in action, do yourself a favor and do so!"
Scott Milrad
LinkedIn Corporation - Sunnyvale, CA
LEARN WORLD-CLASS CUSTOMER SERVICE STRATEGIES
3 FREE videos and downloads reveal how to double your referrals, turn around irate customers and build raving fan clients.