Care. Grow. Succeed.

Free Access to David's "Rockstar Customer Service Training:"

You will discover how to grow your business, increase revenue, and create loyal customers.


Meet David

     David Brownlee is the founder and CEO of Pure Customer Service and author of Rockstar Service, Rockstar Profits. He is one of the most watched coaches and trainers online. He has trained over million businesses and individuals from around the world through his online training, live events and coaching programs.

     After being kidnapped at gunpoint, stabbed and released, David has taken his second chance at life and dedicated it to helping others achieve their goals and dreams. As a certified coach and former business coach and seminar leader for Tony Robbins, he has conducted over 3500 one-on-one coaching sessions and has created a training system to help you close the gap from where you are now to where you want to be. David believes that through listening, understanding and caring for others, we can all do our part to change the world for the better.


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“Rockstar Customer Service is a proven, real-world system on how to provide excellent customer service, and nobody does it better than David.”

- Forbes Riley, CEO/ Founder, SpinGym and Celebrity TV Host

"One individual can begin a movement to change the tide of history."

- Jack Canfield, Author of Chicken Soup for The Soul, and Star of The Secret


“Fulfillment comes from serving others, not just hustling to serve yourself. On the path to success, there is always going to be an opportunity to help someone else be successful too.

- Denzel Washington, Academy Award-Winning Actor

Successful people are always looking for opportunities to help others.

– Brian Tracy, Author, Speaker and Trainer

Featured Programs

Pure Customer Service Certification Program 

Brand new 8-module customer service training course for business owners, managers, supervisors, sales people, and customer service representatives. At the end of the course, you and your team will have the opportunity to pass a quiz that gets you The Pure Customer Service Certification Certificate.


Pure Customer Service Quick Start Program

You need to train your team ASAP in how to deliver a world-class customer experience to all of your customers. But you don’t have the time or the resources to put them through hours of training. That’s why we created the Pure Customer Service Quick Start Program.

In this laser focused program, your team will learn the basics necessary to provide each of your customers with an excellent customer experience and lay the groundwork to build raving fan clients that will never leave you.


Pure Leadership Program

Leadership skills are vital in any role or organization, and can dramatically increase your employability and performance. Fulfill your potential to influence and guide others towards success by developing essential leadership qualities that will propel your career to new heights.

In this online leadership training course, you will discover the 7 ways to ensure exceptional leadership to achieve your desired outcomes, motivate people and improve quality and morale in your organization.


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Featured Books

Rock Star Customer Service eBook 

6 Secrets To Rock Star Customer Service

The Rock Star Customer Service Training E-Book will help you improve your customer service skills and knowledge. Whether it's to increase your customer database, improve your online reviews, increase your revenues and grow your business, or even to get that promotion or pay raise in your customer service job. This e-book will help you get there faster, easier and with better results. Enjoy!


Rockstar Service, Rockstar Profits

The new, fast, easy way to increase your revenues, grow your business and create loyal customers for life. Or, The new, fast, easy way to make your customer service department a revenue generating behemoth. Or, Turn your customer service into a revenue generating behemoth and create a never-ending stream of 5 star reviews and referrals.


Social Media


You will discover how to grow your business, increase revenue, and create loyal customers.


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